Reporting a claim
We hope you're never involved in a claim situation. But if you are, we want the process to be easy - bringing you back to where you want to be faster.
No matter what type of claim you are reporting, your first step during business hours is to contact your independent insurance broker. Our brokers are here
to serve you and look after all the details of reporting your claim.
After hours service
We understand claims don't happen strictly between 9 a.m. and 5 p.m. Our insurer partners provide exceptional 24/7 claims service that offers:
- a knowledgeable claims representative, always available to take your call,
- immediate care for urgent cases
- service for residential, commercial and automobile claims
- automobile service for policyholders while travelling in the U.S.
We'll walk you through each step of the process and make it easy for you to report your claim.
24 hour Insurance Company Emergency Numbers.
- AIG 1-800-387-4481
- Aviva 1-866-692-8482
- Can-Sure Underwriters 1-855-535-0554
- Chubb 1-800-532-4822
- Dominion of Canada 1-800-268-8447 or 1-800-268-5371
- Ecclesiastical Insurance 1-888-693-2253
- Echelon General 1-866-931-0570
- Economical 1-800-607-2424
- Intact 1-888-542-3333
- Jevco 1-877-284-8167
- Lloyds: 416-720-7744
- Pafco 1-800-387-0462
- Pembridge 1-800-387-0462
- Perth 1-800-607-2424
- Premier Group 1-888-244-7821
- RSA 1-800-319-9993
- Totten Group – 1-877-896-0015
- Unica 1-866-864-1113
- Wawanesa Insurance 1-800-641-7988
- Zurich 1-866-345-3454
After-hours emergency claims reporting:
DSB Claims Solutions Inc.
After-hours Emergency Contractor:
PuroClean Emergency Restoration Services